
How many wines do you carry?
Well, that varies from day to day but at any given time you'll be able to
find hundreds of different wines and beers at the shop. We pride ourselves
on the broad selection we have available and believe that, with our
inventory, we can match wines or beers in the store to any taste preference
or budget you may have. We have delicious wines ranging from under $10 to
hundreds of dollars and are happy to discuss any and all of them.
Do you match prices?
We don't have a specific policy of doing so but, as long as we're looking
at precisely the same product from another local retailer, we'll strongly
consider it. Please ask if you know of the same product from a different
store. We'll check our numbers and, as long as the other store doesn't have
an unreasonably low price, we'll do it.
I'm just beginning to enjoy wine. How can I learn more?
There are several ways we can help.
First, regardless of your level of knowledge, we just love discussing wine
and are always happy to talk about it. Please stop by the store (or call)
and let us know what you'd like to know. In addition, every Saturday, from
noon to 5pm, we have free wine tastings. These tastings are a great
opportunity to learn about wine as you get to try all that we have open and
we talk about the wines as we pour them. We strive for variety over the
course of the year and potentially, if you came to every tasting for a year,
you could try as many as 200 different wines! Finally, we offer regular
seminars on wine, some designed strictly for the beginner (Wine 101 & 102).
For beer lovers, we offer the same array of services. Beer tastings are
done every Friday from 5pm to 7:30pm.
I have been enjoying wine for years and understand the basics. Are there
learning opportunities at Wine Gourmet?
Absolutely. We offer a number of wine seminars throughout the year. These
range from beginner seminars like "Wine 101" and "Wine 102" to advanced
seminars such as, "Wines of Spain" or "Food and Wine Pairing". Most of
these seminars are on Wednesdays and begin at 6pm but please check our
schedule of classes for the correct days and times.
If you'd like to attend one of these, please call or stop by the store to
register. Our classroom size is limited and these seminars often sell out,
so register as early as possible to ensure a seat.
The charge for most seminars is $30./person, unless you come as a group of
two (or more), then it's just $25./person. Some seminars, such as "Food and
Wine Pairing" and "Wine and Chocolate" are more expensive to produce and are
charged at $35./person or $30./person for two or more.
I don't like going to wine shops in general because I'm not well versed
in wine and the staff always looks pained to wait on me. Is Wine Gourmet
any different?
Even though the question is an obvious set-up, the answer is a resounding,
"Yes!". While the staff here at the store has extensive knowledge, none of
us started out with that knowledge and we all remember well those days of
facing a dizzying array of wines and trying to make sense of it all.
Because of that, we're sensitive to the spare knowledge that many folks
bring to the store and are anxious to use our own knowledge in solving your
wine problem(s). . . . with a smile.
Whether your question is, "What do you think will go well with the
chicken/beef/shrimp/tripe/trout I'm serving?" or "what's a good wine for a
housewarming gift?" or "I'm tired of Chardonnay, what else can you
suggest?", it doesn't matter - We're always happy to discuss the items we
carry (and some we don't). All we ask of you is that you ask us and, . . .
when we've gone on long enough, that you let us know that too.
Really. We mean it.
Can you order wines (or beers) that you don't carry?
Absolutely! We do this very regularly and are happy to do so. That being
said, it has to be the case that the wine has both been approved for sale by
the Virginia ABC board and that it is carried by a Virginia wine or beer
distributor that services the Roanoke area otherwise, sadly, we won't be
able to get it for you. But all you have to do is let us know specifically
which wine (or beer ) you're interested in and we'll do the legwork. Then,
as long as each of those conditions are met, we can order the wine. Please
stop by the store or call us at 540.400.VINO (8466), Monday through Saturday
between the hours 10AM and 8PM Eastern (or e-mail Mike at
mike@winegourmet.biz anytime) to give us the particulars on the wine
you're interested in and we'll get the ball rolling for you. You can leave
us the information on your wine or beer request(s) and we'll check on the
price and availability and then get back to you for your approval. It
couldn't be easier.
Can you ship wine?
We can only ship wine within the state of Virginia. Out-of-state wine
shipments are forbidden under ABC regulations. If you would like us to ship
wine to you (or another party), within the state of Virginia, we can do that
with a shipping charge of $10. for the first bottle and additional bottles
being $3. per bottle. Please stop by the store or call us at 540.400.VINO
(8466), Monday through Saturday between the hours 10AM and 8PM Eastern to
give us payment and shipping information.
Tell me about your wine and beer clubs.
We have three "clubs" for our customers that all work very similarly. Our
original club, the Wine-of-the-Month club, is our most popular. The way it
works is: There's no charge to join. You simply leave us a credit or debit
card number and expiration and, once-a-month, we select a pair of wines (one
red and one white) that we charge to your account.
We select wines that we feel offer something interesting to you our
customer, either exceptional flavor, or an exceptional bargain or both. We
charge you two dollars (per bottle) less than we normally charge and
we limit the total charge to less than $30. (before tax) - so that you don't
have any "ugly surprises" on your credit card statement. (Often the charge
is less than the maximum - but it's helpful to know where the upper limit
is.)
When the wine has been charged, we will notify you by e-mail (or phone, if
you prefer) and you can stop by at any convenient time after that to pick
them up. At the time of pick-up, we give you your wine, your receipt, and
tasting notes with information on the wine for that month.
The very cool thing is that you continue to get $2. off on any bottle
that's been a Wine-of-the-Month selection as long as there hasn't been an
increase in their cost to us. Once a year (usually in Spring), we have a
free get-together for the club members where we have many different bottles
open for you to sample and rate. The winning wines, one red and one white,
will be used as the next month's Wine-of-the-Month selection. It's a lot
of fun.
The other two clubs we have are: beer and connoisseur wine.
For the Beer-of-the-Month club, we select two six-packs each month and give
$1. off of their regular price. The charge limit is $25./mo.
For the Connoisseur Club, we select a higher-end red and white than the
standard club, give $5-10. off per bottle and place a $60. charge limit on
the selections.
Some folks prefer to get two reds or two whites rather than one each. If
you'd prefer that as well, we will happily accommodate.